 | When will the Easter Bunny's letters be delivered? |  |
 | Letters from the Easter Bunny will begin mailing on March 15th, 2010. All letter orders placed up to March 15th generally are mailed on the first mailing date. Letters ordered after the 20th will be mailed either on the order date or the day following dep |
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| How long will you be taking Easter Bunny orders? |  |
| Because we guaranty your satisfaction in our service we have to stop taking orders when the odds of a letter being delivered before Easter become unrealistic. However, since we do offer an Express Mail option, at an additional cost, we will be taking o |
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| Is it possible to send one letter to multiple children? | |
| No, we apologize but our letters are specifically written and our ordering system is specifically designed for one letter for one recipient. Your children will feel very special to receive their own letter from the Easter Bunny. However, if you are a teac |
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| I ordered multiple letters to be shipped to the same address but only one arrived. What can I do? | |
| We do everything possible to make sure letters ordered together are mailed together. We don't want any child, even for one day, feel like he or she was forgotten. However, we have no control over the postal service so unfortunately, however very unlikely, |
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| I am concerned about sharing my child's name and address. Is this safe? | |
| Very good question and a valid concern. However, you should know that most of us here are parents of young children ourselves and we take your privacy very seriously. Our network of servers is closely monitored 24 hours a day and is strictly protected usi |
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| I have multiple children, will they get the same letter? | |
| This is completely up to you. When you create your letters not only do you have multiple stationery designs from which to choose but there are also several different letter styles which is what the Easter Bunny has to say in his letters. This, along with |
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| Can multiple letters be mailed together? | |
| Yes! Mailing multiple letters together ensures delivery at the same time and can possibly save on postage costs. Please note that an additional cost may apply for combined First Class orders to cover the cost of shipping and shipping materials. |
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| Why mail from Santa Claus, Indiana? I don't get the connection. | |
| There is not a more recognizable and exciting icon ever invented that is more popular with children than Santa Claus. Just the mention of his name gives children shivers of excitement. The Easter Bunny mentions his close connection with Santa in his lette |
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| After placing my order, I noticed an error in my child's letter. How can I make changes? | |
| Provided the letter has not been printed, send a support ticket to us immediately with the desired corrections. Please keep in mind that our turn around for letters at this busy season is extremely quick and corrections may not be possible. That's why i |
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| When proofing my child's letter, I noticed an error. How can I correct it? | |
| At the bottom of the proofing screen, click on 'Make Changes to Letter'. This will allow you to return to the letter building process. From there, you may correct any errors. Please note that once the letter has been approved, changes cannot be made. |
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| Do you ship to military addresses? | |
| Yes! We ship to APO / FPO military addresses. |
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| Why do you ask for 'In Care Of' in the recipient's address? | |
| Over the years, letters have been returned to us as 'Undeliverable' even after confirming that the address was the correct one. Depending on your mail carrier, the letter may not be delivered if he or she doesn't recognize the last name as part of the hou |
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| Are your letters available to children in other countries? | |
| Yes! The Easter Bunny mails letters to children all over the world! |
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| How much does a letter from the Easter Bunny cost? | |
| Letters from the Easter Bunny are $9.99 each. This includes your choice of two stationery designs and personalization within the letter. |
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